Customer & Maintenance Service 2993 1733 |
Product Enquiry 2529 7555 |
Expert support Next working day |
Since designing and manufacturing their first air-conditioner in Japan, General has always delivered durability and good service.
1 |
No compromise on manufacturing, installation and maintenance, with the aim of bringing you more durable, more green and more efficient air-conditioning. |
2 |
All Hong Kong technicians follow our Japanese factory’s training programme, to maintain the highest standards of pre- and post-customer service. |
3 |
Only genuine General approved parts, materials, repairing procedure and inspection standards are applied. |
4 |
Only approved, original anti-rust treatment from Japan is used in our deep-cleansing service. |
5 |
Calls to our one-on-one hotline service, and all online enquiries will answered by our dedicated customer service team next working day. |